DoorsAndBeyond.com Shipping rates:
|Number of doors||Continental United States|
|Orders over 15 doors||Please Contact Us|
Door levers - FREE Shipping
DoorsAndBeyond.com ships anywhere in the US and Canada (Buyer is responsible for filling out customs form for shipments to Canada). The turnaround time of a placed order may vary and DoorsAndBeyond.com does not hold responsibilities for any delayed shipments. We do not ship to APO, FPO, or PO boxes. We need a valid street address in order to process the order. If you made a mistake regarding the delivery address, you must contact us within 12 hours of placing an order. If the product is shipped out to a wrong address, the buyer carries responsibilities to any additional shipping charges.
Doors are shipped via freight ground services and the shipments are insured by the shipping carrier. Prior to making a delivery, someone from a freight company will contact you to schedule a drop off day and time that is convenient to you. Make sure that there will be someone to accept the product upon the delivery. Failure to do so, might result in re-delivery charge that you will be responsible for. All shipments are delivered to the back of the truck. Lift gate services, inside delivery and white glove services are optional and you must contact us for these services(charges will apply ). Drivers are not required to assist in removing of the product from the truck, but they often do assist customers that will reward them with tips. However, doors are a heavy commodity that will require 2-3 people to be present and active of removing the product from the truck. During unloading of products from the truck, DoorsAndBeyond.com, assumes no responsibilities or liability for damage of the product, personal injury to someone, or any other issue that may arise due to moving the product from the truck to the inside space.
Customer is responsible to inspect all the elements of the shipped product and indicate any shortage or damage, BEFORE signing on the freights company’s paperwork. If the customer finds any concealed damage with the shipment after the driver leaves, they must contact the freight company to file a claim.
If there are items missing, you must indicate that on paper work and notify us immediately, but DO NOT REFUSE the delivery. We would need pictures and other indications of the missing parts in order for us to send a replacement.
ACCEPTANCE OF SHIPMENT AND SIGNING THE DELIVERY RECEIPT BY YOU OR YOUR REPRESENTATIVES IS AN ACKNOWLEDGMENT THAT:
MERCHANDISE DELIVERED IN SATISFACTORY CONDITION.
RELEASES THE FREIGHT COMPANY AND DOORSANDBEYOND.COM FROM ALL DAMAGE CLAIMS.
If the delivery driver refuses inspection, please note on the delivery receipt the following: “POSSIBLE CONCEALED DAMAGE. DRIVER WILL NOT ALLOW ME TO EXAMINE FREIGHT” and then sign where required. If these terms are not followed we cannot be liable for any replacements.
DoorsAndBeyond.com is responsible for making payments to the shipping and delivery vendors directly. You, the customer, do NOT have to pay anything to the truckers at the time of delivery or at any other time. Any and all such payments, if made by the customer to the carrier company or its representatives, for any additional or existing services will be at your sole discretion and cost. You agree that DoorsAndBeyond.com will not refund such payments under any circumstances.
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